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Change of Logistics Partner

Dear Dog Lover,

To improve your experience with the deliveries, we will be changing our logistic partners to SF Express Cold Chain Delivery Service from 6th April 2019.  SF Express Cold Chain provides door-to-door uninterrupted temperature control to bring you more efficient and reliable delivery service.  

Your current chosen timeslot will change slightly:

Timeslot A: 09:00 – 13:00 (Unchanged)

Timeslot B: 13:00 – 17:00 (Originally 13:00 –  18:00)

Timeslot C:  17:00 – 19:00 (Originally 18:00 – 20:00)


SF Express also delivers on Sundays and Public Holidays.  

Our customer service representative will contact you if your delivery time is affected by the change.

Hopefully, SF Express will be able to provide a more professional and reliable service to your satisfaction.


Thank you very much



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